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On-Call Nightmares Podcast
Stories from technologists about being on-call.
Category: Technology
Location: New York
Followers (32)
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by Jay Gordon
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July 25, 2019 07:15 AM PDT

This week I speak with my friend Matty Stratton as we discuss the hard times and the processes to make them better.

Matty Stratton is a DevOps Advocate at PagerDuty, where he helps dev and ops teams advance the practice of their craft and become more operationally mature. He collaborates with PagerDuty customers and industry thought leaders in the broader DevOps community, and back when he drove, his license plate actually said “DevOps”.

Matty has over 20 years experience in IT operations, ranging from large financial institutions such as JPMorganChase and internet firms, including Apartments.com. He is a sought-after speaker internationally, presenting at Agile, DevOps, and ITSM focused events, including ChefConf, DevOpsDays, Interop, PINK, and others worldwide. Matty is the founder and co-host of the popular Arrested DevOps podcast, as well as a global organizer of the DevOpsDays set of conferences.

He lives in Chicago and has three awesome kids, who he loves just a little bit more than he loves Doctor Who. He is currently on a mission to discover the best pho in the world.

Transcript (txt format) - https://aka.ms/AA5pv8x

Pagerduty Summit - sept 23-25 in San Fran. Breakathon, etc. https://community.pagerduty.com/summit for a great discount PDS19SAT

Devopsdays chicago - use the code ADO2019 for 20% off. Devopsdayschi.org

Breakathon - https://www.eventbrite.com/e/breakathon-at-pagerduty-summit19-tickets-65736757411


July 18, 2019 08:43 AM PDT

Datadog Dash was this week which meant I was lucky enough to catch up with my friend, Jason Yee. We discuss his time in tech, measuring everything and a lot more!

Jason is a technical evangelist at Datadog, where he works to inspire developers and ops engineers with the power of metrics and monitoring. Previously, he was the community manager for DevOps & Performance at O'Reilly Media and a software engineer at MongoDB. He's currently exploring the world while living as a nomad and would love to hear about where you live.

transcript: https://raw.githubusercontent.com/jaydestro/oncallnightmares/master/episode31.jason.yee.txt


July 11, 2019 06:28 AM PDT

Episode 30 is a waterfall of information you'll soak up and learn a ton from. Things get a bit wet and wild for Tim in this episode of On-Call Nightmares! A great discussion about a long history in tech, the things you just can't plan for and more.

Tim is an engineering manager at InfluxData with over 20 years of experience. His technical interests include high-performance, scalable, fault-tolerant cloud infrastructure, interconnected hybrid architecture, containerization (c14n?) all the way down, and always winning buzzword bingo. Helping teams achieve their highest potential is his true calling, which often means planting ideas and staying out of the way.

transcript: https://raw.githubusercontent.com/jaydestro/oncallnightmares/master/episode30.tim.yocum.txt


July 03, 2019 06:29 AM PDT

This week's conversation is with Molly Struve of Kenna Security! We discuss her path to tech, how her team worked to fix their on-call rotation and more!

Molly Struve is the Lead Site Reliability Engineer at Kenna Security. She joined Kenna in 2015 and has had the opportunity to work on some of the most challenging aspects of Kenna’s code base. This includes scaling Elasticsearch, sharding MySQL databases, and creating an infrastructure that can grow as fast as Kenna's business. When not making code run faster, she can be found fulfilling her need for speed by riding and jumping her show horses.

Transcript: https://aka.ms/AA5q313


June 27, 2019 01:08 PM PDT

This week my homie supreme, Jason Hand joins me on On-Call Nightmares. We talk monitoring, SRE and getting in the van.

Jason has spent the last 5 years connecting with technologists around the world on ideas related to balancing system and service reliability with the speed and agility required in today's digital world.

Previously at VictorOps, Jason authored four books on the subjects of Site Reliability Engineering, Post-Incident Reviews, and ChatOps and was named "DevOps Evangelist of the Year" in 2016 by DevOps.com.

Co-organizer and emcee of the annual DevOpsDays Rockies conference, the Frontrange Site Reliability Meetup, Denver DevOps Meetup, and DevOps Road Trip, Jason enjoys connecting story tellers and actionable ideas with those who are hungry to learn.

Co-host of the podcast "Community Pulse", Jason helps to bring together ideas and expertise as it relates to building community within tech (I.e. advocacy, evangelism).

In his spare time, you'll find Jason soaking up the beautiful Colorado outdoors on a trail, lake, river, or mountain by day and enjoying craft IPA's and bluegrass music by night.

Transcript: https://aka.ms/AA5q317


June 13, 2019 07:06 AM PDT

This week, I bring a friend from a past job to share his insights on observability and other aspects of a weird life in technology. This is one of my favorite chats because Joe is one of my favorite people in tech.

"Customer-concerned Operations and Systems workers turned Cloud Native lab-rat at Packet, previously of DigitalOcean, IBM, Recurly, Platform9 Systems.

Approach to Production engineering relies on an iterative combination of programmatically-led audits, collaborative remediation, and mental health check-ins to ensure the observability scheme is serving the organization and its workers, and not leaving burnt out engineers at the on-call rotation's mercy. "

Transcript: https://aka.ms/AA5q31e


June 06, 2019 06:35 AM PDT

This week I speak with Jacquie of MedStack! We get insights into how her career started including a nightmare where she's thrown right into the fire.

Jacquie has worked in FinTech, media, and is currently in eHealth working at MedStack, a digital app platform for the healthcare industry. She's passionate about solving problems with a holistic approach, and bridging the gaps in communication and systems. Building something meaningful is important to her – from making healthcare accessible to creating a networking app for women in tech (winning team at ElleHacks 2018). She recently became one of Canada's Top 30 Under 30 Developers and was a speaker at DevOpsDays TO 2019! Toronto's tech community is getting stronger and Jacquie looks forward to continuing to collaborate with, and empower, those around her.

Transcript: https://aka.ms/AA5q35g


May 30, 2019 06:13 AM PDT

Live from DevOpsDays Toronto, I meet up with my fellow DevRel road warrior, Quintessence Anx of Logz.io. Quintessence bring years of experience and compassion to her role. Quintessence is a champion for mindfulness around accessibility and diversity.

In her own words...

I’ve worked in the IT community for over 10 years, including as a database administrator and a DevOps / Cloud / Infrastructure engineer. I was a core contributor to Stark & Wayne’s SHIELD project, which adds backup functionality to Cloud Foundry, as well as a technical reviewer for Learning Go Programming published by Packt Publishing. Currently I am the US Developer Advocate for Logz.io, driving DevOps community engagement. Outside of work I am a chapter leader of Girl Develop It’s Buffalo chapter to help women in the Buffalo community launch careers in development.


May 23, 2019 07:36 AM PDT

Live from ChefConf 2019, I talk with Nathen Harvey about outages, lunch and a life spent in technology.

This was one of my favorite podcast interviews because Nathen is one of my major influences and mentors in what we do in Developer Advocacy and Relations in technology. He's taught me so much over the years and has done his best to check in with me during the tough moments, like another member of the on-call team might do during a rough incident.

Nathen Harvey, Cloud Developer Advocate at Google, helps the community understand and apply DevOps and SRE practices in the cloud. Nathen is a co-host of the Food Fight Show, a podcast about Chef and DevOps, and is part of the DevOps Days conferences global organizing committee.

Nathen is part of the Google DevRel team and can be found at the following links:


May 16, 2019 08:26 AM PDT

This week we speak with Gremlin's Community Manager, Rich Burroughs, on his time on-call. We discuss power outages, active-active datacenters and other perspectives from a long career in technology.

Rich Burroughs is a Community Manager at Gremlin where he’s focused on growing and strengthening the Chaos Engineering community. He previously worked at Puppet as an SRE and in other operational roles over the years. Rich spent about twenty years of his career in oncall rotations, and is driven by his empathy for operators and engineers who manage production systems. His first PC ran Windows 95, but he set it up to dual boot Linux.


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